Selecting a contract manufacturer is one of the most important business decisions you can make.  With so many options available, how do you make sure you choose the right partner?  Your reputation is at stake.

We offer our HOC Vows to show we recognize the gravity of the decision you are making, and our current customer-partners will attest that our performance meets these standards. 

  • Quality:   We vow to make quality our highest priority at every step in our production process and independently ensure and verify such quality through ISO 9001:2015 and our Product Specification Quality System™ (“PSQS”).
  • Ethics:   We vow to operate with uncompromising integrity and honesty in our dealings with you, your customers, and our HOC team.
  • Customer Service:   We vow to offer unrivaled customer service through continual communication, transparency, and anticipation of your needs.
  • Cost Commitment:   We vow to maintain an agreed-upon pricing model and adjust pricing only when necessary based on documented changes in economic circumstances.
  • Production Capacity:   We vow to meet your current production needs and to support future growth initiatives.
  • Production Flexibility:   We vow to meet agreed-upon lead times and to use our best efforts to respond to unexpected production needs.
  • Shipping & Logistics:   We vow to accurately ship your products on schedule in a quality manner and to use our best efforts to accommodate emergency shipments during non-business hours.
  • Innovation:   We vow to work diligently to identify other areas of cost savings and product improvements for you.